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A Hancock Whitney Bank month is not done when it is entered — it is done when it reconciles. Here is the workflow that proves each month, and how to hunt the difference when one does not.
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Hancock Whitney Bank typically prints the period's opening balance first, works through the activity in date order, and closes with the ending balance the transactions must reproduce. From its headquarters in Gulfport, Mississippi, Hancock Whitney Bank issues statements per account and per period through online banking.
Bookkeepers sometimes describe the statement as the referee, and the metaphor earns its keep: the bank's record is the one both the books and the conversion must satisfy. A converted file is therefore reconciled twice in a healthy workflow — once against the statement at conversion, and once inside the accounting software when the month is closed. Skipping the first reconciliation does not save the work; it moves the hunt for errors into the tool least able to localize them. The full method is documented on the methodology page.
These are the general steps most banks follow for statement downloads; exact menu labels vary by bank and change over time.
Reconciliation goes faster when you know the document's habits. On a Hancock Whitney Bank statement, check where fees and interest sit — inside the chronological flow or in a closing section of their own — because that is where unrecorded items hide. Confirm the statement's closing date matches the period you think you are closing; cycle dates drift from calendar months. And keep the source straight: reconcile against the statement filed under Statements & Documents in the Hancock Whitney Bank website and mobile app, the bank's own record of the month.
Most relationships reconcile as a set, not as islands: payments leave the deposit account and land on the card statement, transfers move between accounts, and each leg appears on two statements. Reconcile the deposit account first, then the card, and expect the cross-account transactions to explain each other's odd rows. A difference that survives both reconciliations, in equal and opposite amounts, is almost always a transfer recorded on one side only.
Deposit statements print an opening and closing balance, and most print a running balance per transaction. Card statements print Previous and New Balances instead. The reconciliation check uses whichever the statement provides; a statement with no balances at all is reported as unverified.
Convert and check each account's statements separately — balances are per account — then reconcile each account in your software. Combined Excel exports keep one sheet per statement so accounts never blur.
A sign error: the transaction was read as money in when it was money out, or the reverse. The totals move by twice the amount because the correction has to both remove the wrong entry and add the right one.
Yes — scanned statements convert through OCR and go through the identical checks. Because OCR can misread digits, treat flagged rows on scans with extra care and always resolve them against the image.
The statement PDF, the converted file, and the reconciliation result for that month, filed together. That trio lets anyone re-perform the month later without asking you anything.
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Your first conversion is free — no card, no sign-up — and every result is checked against the statement itself before you download it.