How to Reconcile EverBank Statements

What you are checking against

Deposit statements at EverBank typically carry opening and closing balances with activity in posting order; card statements, where the bank issues its own cards, use Previous and New Balances. EverBank (Jacksonville, Florida) files its statements in the documents area of online banking, organized by account and closing date.

Bookkeepers sometimes describe the statement as the referee, and the metaphor earns its keep: the bank's record is the one both the books and the conversion must satisfy. A converted file is therefore reconciled twice in a healthy workflow — once against the statement at conversion, and once inside the accounting software when the month is closed. Skipping the first reconciliation does not save the work; it moves the hunt for errors into the tool least able to localize them. The full method is documented on the methodology page.

The EverBank month-end reconciliation workflow

Prove the opening first. Before touching the month, confirm its opening balance equals last month's proven closing balance. If it does not, the problem is behind you, not in this month.
Convert with the check on. Run the month's PDF through the converter and take the reconciliation result seriously: reconciled, flagged or unverified are three different instructions.
Fix flagged rows at the source. Correct flagged rows against the statement PDF itself. Never adjust the books to match an unproven file.
Reconcile the software to the statement. Import the verified file and run the software's own reconciliation against the same closing balance and closing date.
Lock the month. Once both checks agree, the month is solid ground. Record it, and let next month build on it.

These are the general steps most banks follow for statement downloads; exact menu labels vary by bank and change over time.

Reading one EverBank statement closely

Before reconciling a EverBank statement, read it once as a document rather than a data source. Find the opening balance on the first page and the closing balance where the period ends, then notice how the middle is organized — one chronological run, or sections for deposits, withdrawals and fees. That structure tells you how a difference will behave: in a sectioned statement, compare section totals first; in a chronological one, the running balance walk is your fastest instrument. The statements themselves are filed under eStatements in EverBank online banking and the mobile app, so the document you reconcile is always the bank-issued original.

When a EverBank statement does not tie out

Two transactions with the same amount were collapsed or one was duplicated — compare the row count in the flagged region against the PDF.
The account had a mid-period product change or merger conversion, and the statement covers two layout eras. Convert it in two parts if the columns visibly change mid-document.
A transfer between two of the customer's own accounts was imported on one side only. Each account reconciles against its own statement; the pair of differences, equal and opposite, is the fingerprint.
Two accounts' statements were converted into one file — the numbers for the second account read as unexplained differences in the first. Separate the documents and check each against its own balances.

Deposit and card accounts, reconciled together

Most relationships reconcile as a set, not as islands: payments leave the deposit account and land on the card statement, transfers move between accounts, and each leg appears on two statements. Reconcile the deposit account first, then the card, and expect the cross-account transactions to explain each other's odd rows. A difference that survives both reconciliations, in equal and opposite amounts, is almost always a transfer recorded on one side only.

Questions and answers

Which balances does a EverBank statement print?

Deposit statements print an opening and closing balance, and most print a running balance per transaction. Card statements print Previous and New Balances instead. The reconciliation check uses whichever the statement provides; a statement with no balances at all is reported as unverified.

What does an outstanding item mean for reconciliation?

A cheque written but not yet cleared, or a deposit recorded but not yet at the bank, makes honest books differ from the statement by exactly those items. They are listed, carried forward, and expected to clear next month — they are not errors.

Can I reconcile from a scan?

Yes — scanned statements convert through OCR and go through the identical checks. Because OCR can misread digits, treat flagged rows on scans with extra care and always resolve them against the image.

The difference is a few cents. Is that worth chasing?

Yes. Small differences are usually misread digits or rounding on a split transaction, and they compound silently if waved through. A reconciliation that tolerates cents teaches the whole file to drift.

My EverBank statement shows a running balance but my software disagrees mid-month while agreeing at the end. Problem?

Usually not an error: running balances depend on the order transactions are walked, and the software may order same-day items differently from the bank. Agreement at the closing balance with every transaction present is the substance; mid-month ordering differences on the same posting date are cosmetic.