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Everything starts with the PDF. Here is where Provident Bank keeps its statements, how far back the archive reaches, and how to pull exactly the months you need.
These are the general steps most banks follow for statement downloads; exact menu labels vary by bank and change over time.
Statements close on a cycle date, not necessarily the last day of the month — note each account's closing day before planning a month-by-month import, because a statement month and a calendar month are not always the same thing. Online archives generally cover several years; deeper history is a bank research request, and scanned results still go through the full balance check.
Expect the standard regional-bank set: monthly statements for checking and savings with opening and closing balances and a running balance on most layouts, card statements on the Previous / New Balance pattern where the bank issues its own cards, and periodic statements for CDs and money market accounts. Each type converts separately, against its own balances. Provident Bank statements typically list transactions chronologically with a running balance on deposit accounts, and print opening and closing balances for the period. Provident Bank (Jersey City, New Jersey) files its statements in the documents area of online banking, organized by account and closing date.
If you are the client reading this because your bookkeeper or accountant asked for statements: download the full set in one sitting, every account and every month on their list, and send the PDFs exactly as the bank issued them. Do not photograph pages, do not merge months into one file, and do not edit anything out — a missing transaction is far more expensive than an embarrassing one, and your bookkeeper works under confidentiality either way. If a month is missing from the archive, say so; a known gap is a solvable problem.
Yes — that is the normal flow. Download the PDFs and send them as issued; your bookkeeper converts and verifies them. Never send online banking passwords; statements are all a bookkeeper needs from the bank.
Common causes: the account statemented quarterly in that period, the account was opened or closed mid-cycle, or the statement sits under a combined-statement view. Check the neighbouring months' balances — if they chain, the period is covered.
Both. The PDF is the record; the converted Excel or CSV is the working file. Sending the pair means any figure can be traced back to the bank's own document in one step.
Recent statements in online banking are self-serve. Research copies of older or closed-account statements are a bank service and policies vary — ask before ordering a long history, and check the online archive first.
Thirteen per account: the twelve months of the year plus the December statement before it, whose closing balance proves the year's opening figure. Add any account that was open for part of the year, including ones closed mid-year.
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Your first conversion is free — no card, no sign-up — and every result is checked against the statement itself before you download it.