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Statements first, spreadsheets second. What follows is how Grasshopper Bank files its statements, how to download the exact periods a job requires, and how those PDFs become verified data.
These are the general steps most banks follow for statement downloads; exact menu labels vary by bank and change over time.
Not everything statements monthly. Savings-only and some member accounts may statement quarterly, and some banks issue combined statements that cover several accounts in one PDF. A combined document converts account by account — each account's section has its own balances — so download it once and convert each account's pages as its own statement.
Grasshopper Bank has no branches and no paper workflow: the documents area of the app or website is the whole archive, holding statements alongside tax documents and account notices. That is an advantage for bookkeeping — every period is a first-generation digital PDF, the cleanest possible input for conversion. It also means there is no branch fallback for very old periods, so download history earlier rather than later if an account may close. Grasshopper Bank statements are generated digitally from the first day of the account — there is no paper original — and each period's PDF prints the balances the conversion is checked against. Grasshopper Bank is headquartered in New York, New York, and its statements are issued centrally — the same document family serves every branch and channel.
Online access usually ends when an account closes, and with it the self-serve archive. Former customers can typically still obtain statement copies by request — expect identity verification and a research turnaround rather than an instant download. Order them before the cleanup deadline, not during it. When the copies arrive as paper or scans, they convert through the OCR route and are reconciled against their printed balances like any other statement.
Online archives typically cover several years. For older periods, request research copies from the bank — paper or scanned copies convert through OCR with the same balance check.
The digital PDF is always the cleanest input. A paper statement can be scanned flat at a steady resolution and converted through OCR; its result goes through the same reconciliation check, and flagged rows should be reviewed against the scan.
Usually the download was interrupted, or the file is a print-view export rather than the issued PDF. Re-download from the statements area; if the bank offers both a print and a PDF option, take the PDF.
Many banks offer a transaction download in CSV or OFX alongside the PDF statements. That covers recent activity, but the PDF statement remains the document with balances — the thing reconciliation is checked against.
Some relationships offer combined statements covering several accounts in one PDF. Download it once, then convert each account's section separately so every account keeps its own balance check.
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Your first conversion is free — no card, no sign-up — and every result is checked against the statement itself before you download it.