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The PDF is the document everything else is built from. This page walks through finding Consumers Credit Union statements, downloading complete periods, and turning them into data that has been checked against the bank's own balances.
These are the general steps most banks follow for statement downloads; exact menu labels vary by bank and change over time.
A month can be missing from an online archive for mundane reasons: the account opened or closed mid-cycle, the period statemented quarterly, or the document sits under a combined-statement view rather than the single account. Before concluding the month does not exist, check the neighbouring statements — if their balances chain across the gap, the period is covered by them. What genuinely cannot be downloaded can be requested as research copies from the bank.
Credit unions statement the membership, not just the account: a Consumers Credit Union statement typically combines share savings, checking and sometimes loan activity in one document, opening with a summary of each account. When you convert, treat each account's section as its own statement — each carries its own balances and its own check. Members whose only account is a share savings account may be statemented quarterly rather than monthly, which matters when you are chaining a year together. A Consumers Credit Union statement typically opens with a per-account summary, then lists each account's transactions in date order with its own balances — members with only a share savings account may be statemented quarterly. Headquartered in Lake Forest, Illinois, Consumers Credit Union issues every account's statements through the same online banking platform.
If you are the client reading this because your bookkeeper or accountant asked for statements: download the full set in one sitting, every account and every month on their list, and send the PDFs exactly as the bank issued them. Do not photograph pages, do not merge months into one file, and do not edit anything out — a missing transaction is far more expensive than an embarrassing one, and your bookkeeper works under confidentiality either way. If a month is missing from the archive, say so; a known gap is a solvable problem.
Separate months. Each monthly statement carries its own opening and closing balances, which is what the verification works from — and month-by-month files import in order without surgery.
Yes — that is the normal flow. Download the PDFs and send them as issued; your bookkeeper converts and verifies them. Never send online banking passwords; statements are all a bookkeeper needs from the bank.
Common causes: the account statemented quarterly in that period, the account was opened or closed mid-cycle, or the statement sits under a combined-statement view. Check the neighbouring months' balances — if they chain, the period is covered.
Either reaches the statements, but the website's archive is often deeper and multi-month downloading is faster with a keyboard. Use the app for single recent months, the website for history.
Both. The PDF is the record; the converted Excel or CSV is the working file. Sending the pair means any figure can be traced back to the bank's own document in one step.
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Your first conversion is free — no card, no sign-up — and every result is checked against the statement itself before you download it.